- RESOURCE CENTER
Ever wonder how you can decrease costs in your call center, increase containment in your IVR system, and still make your customers happy?
Download the complimentary Angel.com Caller Bill of Rights white paper to find out how you can make all of this happen. There's been a lot of discussion and debate recently around the concept of VUI (Voice User Interface) Standards, and whether standards would be helpful to designers in the IVR and Call Center space.
Download this white paper to find 10 of the most pressing issues you need to think about when designing, or redesigning an IVR or Call Center solution.